eXiT Promotion has ended - did you sign up?

How to claim back your Early Termination Charges.

Send us a copy of your final bill

To get your credit you just need to send a copy of your bill that shows the disconnection fee charged to your account, and we'll apply the credit to your Vodafone mobile account.

Make sure your bill includes your name, address and mobile number and send your bill to:

By email: reliable@vodafone.com
By post:
  New Zealand's Reliable Mobile Network
  Private Bag 921-61
  Auckland Mail Centre
  Auckland

Vodafone must receive the customer's final bill from their previous provider no later than 15 JULY 2010.

Forward your friend's invoice email to onlineshop@vodafone.com

Terms and Conditions

To be eligible for this offer you must
- be in contract with your exiting provider on 27 Feb 2010.
- sign to a Vodafone Talker/ TXTer 60, talkzone/talkZone Zero, Smart/iPhone 24 month or above plan on a new Vodafone connection.
Send us your exiting provider bill showing early termination charges. We will within 60 days of receipt credit your account with us to the value of those early termination charges. You are responsible for paying your exiting provider the early termination charges, if any, and any outstanding changes.
This offer is open only while promotional stocks last.