Prior to May 2008, a limited number of locked Vodafone mobiles were released via a number of official Vodafone channels.
If you have purchased a locked mobile and wish to use another provider's SIM, you'll need to request your mobile's unlock code.
This doesn't affect Vodafone NZ global roaming at all. You can still roam with your mobile as usual. However, if you wish to put another network provider's SIM card into your Vodafone NZ mobile whilst travelling overseas, you may need to unlock the mobile first. This includes Vodafone SIM cards from other countries.
Vodafone New Zealand's official unlocking supplier Brightpoint can be contacted on the following numbers to request an unlock code.
Brightpoint operates Monday to Friday 8am to 6pm. If you call out of these hours, please leave a message and Brightpoint will return your call.
Instructions to do this vary, depending on the mobile model you are using. When you put the new SIM card into your mobile, you should be asked for the code to unlock this mobile. Enter the unlock code you were given by Brightpoint.
Should you experience any problems unlocking your phone, please contact Vodafone's official unlocking supplier Brightpoint on the above numbers.
