Need help with your online shopping?

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Our online store is always open

Shop at your pace from your place. Compare mobile features, read detailed specifications or simply grab your dream mobile with an online-only special offer.

Why buy online?

Ready to place your order? ›

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To make your shopping experience as smooth as possible, there are a few things you should have ready before you start.

Problems with your order ›

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Having trouble with your order? Check out some of the common questions our customers have about their order.


Returns and exchange ›

We're happy when you’re happy.

Contact the Online Shop team

If you've any questions about your order, please call us on 0800 837 867 between 8am and 6pm Monday to Friday (excluding public holidays) or email us at

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Frequently Asked Questions

Answers to the most common questions about the Vodafone Online Shop including your orders, returns, deliveries and more.