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Moves, Transfers & name change forms

You can download your forms for changing your Vodafone account name, transferring your mobile number to someone else's name or even restructuring your entire company's mobile connections. We may need your written authority to make changes to your account, so download the appropriate form, complete it, sign it and sent it to us.

Please note: If you need to make changes to both your mobile and fixed line and broadband services, you will need to fill in two separate forms and send it to us.

Forms for mobile services

You've changed your name and want to update your account details FAQ

You've changed your company's name and want to update your account details. Note: Only for when the Company Registration Number is not changing FAQ

You want to change ownership of some of your company's mobiles FAQ

You've merged your company and want to change ownership of all your company's mobiles FAQ

Forms for fixed line & broadband

You want to pay for your internet account by direct debit FAQ

You want to pay for your internet account by automatic payment FAQ

You want to change ownership of your Home Phone / Broadband account FAQ

You want to change ownership of your Business Phone / Broadband account

Things to know

  • These changes only apply if you're changing your account details or transferring a Vodafone mobile number to someone else. If you're selling or giving away your mobile, but keeping your SIM card with your number, you don't need to let us know.
  • Remember, if you're transferring ownership of your On Account mobile, you may be liable for early termination charges on your contract. For more information, visit your nearest Vodafone store or call us from your Vodafone mobile on 777.
  • If you have moved your number from On Account to Prepay or Prepay to On Account using Payment Flexibility you will be unable to do Mobile Number Change or Change of Ownership in the future

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