Set up your mobile phone

Setting up a new mobile phone is an easy process and below is all the help you'll need to get your device up and running.

  • Get great tips and shortcuts using our Device Guides
  • Not connected to the network? Check your settings under Configure Your Mobile
  • Locked your SIM card? Use your PUK code to unlock it
  • If you've got a new SIM and want to move your plan onto it - SIM swap below.
 
 
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Frequently Asked Questions

Check out the most common questions and answers about setting up your mobile.