Set up your mobile phone

All the help you'll need to get your mobile phone up and running on our network

Whether it's a brand new mobile or one you've inherited, here is all the info to swap your number to your phone, check all the network settings or if you need to unlock your SIM or phone, we're here to help.

  • Get great tips and shortcuts using our Device Guides
  • Not connected to the network? Get your mobile settings
  • Locked your SIM card? Use your PUK code to unlock it
  • If you've got a new SIM and want to move your plan onto it - SIM swap below.
 
 
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Frequently Asked Questions

Check out the most common questions and answers about setting up your mobile.