Mobile phone setup

Set up email, the Internet or apps, and explore what your mobile can do

Your mobile phone or tablet uses settings that define how it connects to our network, if these are incorrect or missing then you won't be able to use some, or all, services.

From the link below:

  • Type in your phone name i.e. "S6 Edge +"
  • Pick the service you want settings for i.e. Internet
  • Put in your phone number
  • and we'll send you a TXT with your settings all ready to import!

Get your mobile settings

Or, use our Mobile Phone Guides below to:

  • Set up your mobile for the first time
  • connect to the Internet or set up email on your phone
  • or just to explore what your mobile is capable of!

About parallel imported handsets

Sorry, we don't support phones not bought from us. You can use the Device Guides or online setup tool, above, to set it up yourself, or take it into a Vodafone store where, for a fee, they can help you.

Configure Your Mobile Icon

Configure your mobile ›

Quickly and easily set-up Internet, PXT and Email on your mobile, iPad or tablet

Mobile Service Icon

Mobile services ›

Try out some of these services to get the most out of your mobile phone.


Mobile safety tips ›

Get handy tips to help keep you safe and secure while exploring the online world.

Unlock Your Mobile Icon

Get a PUK code ›

If you've locked your mobile's SIM card, you'll need your PUK code.