Help & Support

If you need to talk to someone or ask a question? Here's how to get in touch.

• Just joined Vodafone?
• Home Phone & Broadband
• Mobile Services
• Keep your number
• Mobile Broadband
• Mobile Phones
• Pricing Plans
• Online Shop
• Mobile Fun & Downloads
• Coverage
• Roaming - going overseas
• My Vodafone
• Vodafone Live!

• 

  Welcome
  You can view a list of sub topics under these main "Help Topics" by hovering your mouse over. Then click on the topic of interest.

• Getting Started

• Broadband Plans
• Bundles
• Hardware & Set-up
• Dial Up
• Home Phone Wireless
• Home Phone
• Internet Services
• Red Network

• Calling Services
• Emergency Services/Options
• Paying with your mobile
• Phone Insure
• Premium Text services
• Push to Talk
• SIM2
• Transfers & Name Changes
• TXT & PXT
• Video Calling
• Voicemail & Messaging

• Number portability

• Mobile Broadband Devices
• Mobile Broadband Plans
• Vodafone Mobile Connect
• Mobile email & internet

• All Models
• Apple
• Blackberry
• i-mate
• Motorola
• Nokia
• Palm
• Panasonic
• Philips
• Sagem
• Sharp
• Siemens
• Simply
• Smart Devices
• Sony Ericsson
• The SIM card
• Using your Mobile
• Vodafone
• Responsible Mobile Use
• Parallel Imports

• Prepay
• Consumer Pricing plans
• Business Pricing Plans
• Internet & Data

• Purchasing Online
• Tracking Your order
• Warranty & Returns

• Games
• Mobile TV
• Ringtones & Screen Tattoos
• TXTlife
• WAP
• Wicked Welcomes
• Music

• NZ Coverage

• Going Overseas
• Visiting NZ

• Managing your Home Phone & internet
• Managing your mobile account
• Online Billing
• Paying Your Bill
• Prepay $10 survey
• PXT World
• Web2TXT

• Games
• Handset Settings
• Music & Tones
• Self Central
• Vodafone Live! Mobiles