Let's talk

• Contact us via email
• Visit our online support forum

Call us!

• Dial 777 from your mobile, or
  Dial 0800 800 021 from another network.
• Our standard business hours are 8am – 8pm Monday to Saturday. During the hours of 8pm – 8am and all day Sundays we will only be able to assist you with an essential call. Its free to use the automated touchtone menus on 777 to check your balance, topup or pay by credit card, and more. It costs $1 per call to talk to Customer Service about your Prepay mobile. There is no charge for this from your On Account mobile.
• You can call or visit your local Vodafone store
• If you're sending us documents our postal address is:
  
  Vodafone New Zealand Ltd
  Private Bag 92161
  Auckland 1030
• Or fax us on 09 355 2001
• For real time customer support, why not visit our online community.
• You can call Vodafone's head office on 09 355 2000

• Contact us via email
• Visit our online support forum

Call us!

• 0800 800 215 – for Red network enquiries & support
  0800 438 448 or (09) 962 9000 – for Residential support
  0800 464 484 – for Residential sales enquiries
  0800 438 458 or (09) 962 9100 – for Business fixed line & internet support
• 8am to 8pm Monday to Saturday, Technical Faults 24 hours 7 days
• You can call or visit your local Vodafone store
• If you're sending us documents our postal address is:
  
  Vodafone New Zealand Ltd
  Private Bag 92161
  Auckland 1030
• Or fax us on 09 962 9300
• For real time customer support, why not visit our online community.