Numbers you can call us on

• For all mobile products and services support*777
• From another network or a landline*0800 800 021
• When you're overseas+64 9 355 2007
• If you'd like to fax us a document09 355 2001
• BlackBerry support0800 921 021
• Operating hours: Mon - Sat, 8am - 8pm

*During all day Sunday and after hours, we will only be able to assist you with an essential call. It's free to use the automated touchtone menus on 777 such as checking your balance. It costs $1 per call to talk to Customer Service about your Prepay mobile. There is no charge for this from your On Account mobile.

• For residential support0800 438 448
• For Red network enquiries & support0800 800 215
• For residential sales enquiries0800 464 484
• For business fixed line & internet support0800 438 458
• If you'd like to fax us a document09 962 9300
• Mon - Sat, 8am - 8pm, Technical faults 24 hours, 7 days