Pay my mobile bill

We can offer you heaps of easy ways to pay your mobile bill

  •  Pay your bill just about anywhere, anytime
  •  Plenty of payment options to ensure you’ll avoid late payment fees
  •  Easy to do, even if you’re overseas
 

Easy bill payments

Pay Your Mobile Bill Via Internet with Credit Card

It's easy to pay your bill on time. Just set up an automatic payment from your bank account or credit card and we'll deduct the amount owing each month on the due date. You'll get your bill before payment is due, so you can check it before any payment is made.

Set up a direct debit online

Sign in to My Vodafone and select 'Payment Options' from the navigation.

Set up a direct debit over the phone

Call us on 777 and we'll set up everything on that call.

Set up an automatic payment by post

Instructions and a form to set up a direct debit from your bank account

Instructions and a form to set up an automatic payment from a credit card

My Vodafone App UI

It's quick and easy to pay your bill with a credit or debit card. To make things quicker have your card details and mobile number handy.

On your mobile

Use the My Vodafone app or our mobile website to pay your bill

  • visit m.vodafone.co.nz on your smartphone and select My Vodafone
  • iPhone - to get the  App Store TXT APP to 790
  • Android - to get the  My Vodafone for Android app TXT APP to 898.

Online

Instant Online Payment: Pay your bill now by credit card or debit card. It's secure, easy, and you don't need to sign in to My Vodafone.
Credit and debit card fees will apply, see right.

My Vodafone is a great way to pay your bill as well as manage your account. Just sign in and have your credit or debit card handy.
Credit and debit card fees will apply, see right.

Facebook: To pay your bill on Facebook , simply click on 'Top Up / Pay Bill' on the Vodafone page. Credit and debit card fees will apply, see right.

Texting Hand Holding Credit Card

Please note

One-off credit and debit card payments will be charged a 2% convenience fee. Vodafone will consider a credit/debit card payment to be 'one off' if it's not set up as an automatic, recurring monthly payment (even if your credit or debit card details are pre-registered). This will include any payments made with your credit or debit card through My Vodafone, by calling customer care, or on our website. It will be considered 'one off' even if you choose to pay this way each month for one or more accounts.

To avoid this fee you can set up a direct debit from your bank account or use internet banking.

See FAQs about the convenience fee

Pay your bill with internet banking

Pay by Internet banking

Simply sign in to your bank's website and follow the prompts on your screen here are the step-by-step details for most major banks. Allow a minimum of 2 working days for the payment to appear on your account.

Got a question? Check our FAQs about your bill and payment options.


If you have more than one signatory on your bank account please download, complete and post the  Direct debit form for Joint account holders to the address provided


Important things to know

  • You may notice a $1 authorisation from Vodafone on your online credit card statement. This is not a charge.
  • A late payment fee may be applied to overdue bills
  • Direct debit payments can be made from your credit card or your bank account
  • It takes 1 – 5 business days to set up a direct debit request via My Vodafone
  • Direct debit payments via credit card that are requested over the phone will be set up immediately
  • Direct debit payments will occur automatically on the due date and the full invoice amount will be taken
  • Current or overdue balances will need to be paid via an alternative payment method until the direct debit authority takes effect on your bill's due date
  • Vodafone currently accepts Visa, Mastercard, American Express, and Diners Club
  • If you want your Vodafone bill to be emailed to more than one email address you need to set up a rule so that when the contact email address gets the bill, it automatically sends it to another email address/es. To find out how to do this, go to the help section in your email service provider, e.g. Microsoft Outlook or Express, etc.
  • You can easily change the way you receive your bill; via email, by post or both, in My Vodafone
  • Never go over your plans data allowance with Flexi Data and the Mobile Broadband dashboard
Important things to know 
 

Pay your bill in person

Customer service representative with headset holding a sign with 777

Pay your bill over the phone

If you have a Visa, Visa Debit Card or MasterCard, call us from your Vodafone mobile on 777 and follow the prompts.

New Zealand Post

Pay your bill at an NZ Post shop

Take your bill to any NZ Post shop and pay by cash, EFTPOS or cheque. Please make sure you take your most current bill with you.

Post Box

Pay your bill by cheque

Send us a cheque in the envelope provided with your bill. Write your Vodafone mobile number on the back of your cheque and enclose the tear-off payment advice from your bill.

Post to:

Vodafone
PO Box 90112, Victoria Street West
Auckland 1142.