Pay a Mobile or Rural Broadband bill

Paying your Vodafone bill online or in person is quick and easy

We have a number of ways for you to pay your bill on time and avoid any late payment fees.

  • Set up an automatic payment from your bank or credit card
  • Pay online through My Vodafone
  • Pay online using your own bank's website and our details.
 

Easy ways to pay

My Vodafone App

It's quick and easy to pay your bill with a credit or debit card. To make things quicker have your card details and mobile number handy.

Pay a bill now

Pay your bill now online by credit card or debit card. It's secure, easy, and you don't need to sign in to My Vodafone.
Credit and debit card fees will apply, see right.

On your mobile

My Vodafone is a great way to pay your bill as well as manage your account. Just sign in and have your credit or debit card handy.

  • iPhone - to get the App Store TXT APP to 790
  • Android - to get the My Vodafone for Android app TXT APP to 898
  • Other mobiles: visit m.vodafone.co.nz on your smartphone and select My Vodafone.

Credit and debit card fees will apply, see right.

Facebook: To pay your bill on Facebook , simply click on 'Top Up / Pay Bill' on the Vodafone Facebook page. Credit and debit card fees will apply, see right.

Texting Hand Holding Credit Card

Please note

One-off credit and debit card payments will be charged a 2% convenience fee. Vodafone will consider a credit/debit card payment to be 'one off' if it's not set up as an automatic, recurring monthly payment (even if your credit or debit card details are pre-registered). This will include any payments made with your credit or debit card through My Vodafone, by calling customer care, or on our website. It will be considered 'one off' even if you choose to pay this way each month for one or more accounts.

To avoid this fee you can set up a direct debit from your bank account or use internet banking.

See FAQs about the convenience fee

Pay your bill online by Credit Card

It's easy to pay your bill on time. Just set up an automatic payment from your bank account or credit card and we'll deduct the amount owing each month on the due date. You'll get your bill before payment is due, so you can check it before any payment is made.

Set up an automatic payment in My Vodafone

Sign in to My Vodafone and select 'Payment Options' from the navigation menu.

Set up an automatic payment over the phone

Call us and we'll set up everything on that call.
777
- if you're a Personal customer
888 - if you're a Business customer
 

Set up an automatic payment by email or post

Download and fill out an automatic payment form and simply post it back to us; or scan and email to nzpaymentforms@vodafone.com

Pay your bill with internet banking

Pay by internet banking

Simply sign in to your bank's website and follow the prompts on your screen here are the step-by-step details for most major banks. Allow a minimum of 2 working days for the payment to appear on your account.

Got a question? Check our FAQs about your bill and payment options.


Important things to know

  • You may notice a $1 authorisation from Vodafone on your online credit card statement. This is not a charge.
  • A late payment fee may be applied to overdue bills
  • Direct debit payments can be made from your credit card or your bank account
  • It takes 1 – 5 business days to set up a direct debit request via My Vodafone
  • Direct debit payments via credit card that are requested over the phone will be set up immediately
  • Direct debit payments will occur automatically on the due date and the full invoice amount will be taken
  • Current or overdue balances will need to be paid via an alternative payment method until the direct debit authority takes effect on your bill's due date
  • Vodafone currently accepts Visa, Mastercard, American Express, and Diners Club
  • If you want your Vodafone bill to be emailed to more than one email address you need to set up a rule so that when the contact email address gets the bill, it automatically sends it to another email address/es. To find out how to do this, go to the help section in your email service provider, e.g. Microsoft Outlook or Express, etc.
  • You can easily change the way you receive your bill; via email, by post or both, in My Vodafone
  • Never go over your plans data allowance with Flexi Data and the Mobile Broadband dashboard
Important things to know 
 

Pay your bill in person

Customer service representative with headset

Pay your bill over the phone

If you have a Visa, Visa Debit Card or MasterCard, call us from your Vodafone mobile on 777, or 888 for Business customers and follow the prompts.

New Zealand Post

Pay your bill at an NZ Post shop

Take your bill to any NZ Post shop and pay by cash, EFTPOS or cheque. Please make sure you take your most current bill with you.

Post Box

Pay your bill by cheque

Send us a cheque in the envelope provided with your bill. Write your Vodafone mobile number on the back of your cheque and enclose the tear-off payment advice from your bill.

Post to:

Vodafone
PO Box 90112, Victoria Street West
Auckland 1142.

 
 
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Frequently Asked Questions

Check out the most common questions and answers about your Vodafone bill or account.