Make the switch to email billing, the super convenient, free way to receive your bill
If you have multiple Vodafone accounts you will need to switch each one
You really should – it makes everything easier and only takes a minute. Then you can quickly and easily, check your usage, check your current bill and up to 13 months of previous bills, all online or from your smartphone anytime you like.
Ensure the email address you nominate for email bills is checked frequently.
If you want your Vodafone bill to be emailed to more than one email address, you need to set up a rule so that when your main email address gets the bill, it automatically sends it to another email address/es. To find out how to do this, go to the help section in your email client service provider, e.g. Microsoft Outlook or Express, etc.
You can easily change the way you receive your bill in My Vodafone - you can choose to get it via email, by post, or both.
If your email bill doesn’t arrive, you'll need to check that your email address is correct. To do this,sign in to My Vodafone and click 'manage bill notification'. From there you can correct your notification email address and save the changes. It might pay to check your junkmail folder just in case it has ended up there. If this has happened we suggest you add Vodafone to your safe sender list.