Switch to email billing

Turn your Vodafone paper bill into books for Kiwi kids

Don't pay $1.50 for a paper bill. Switch to email billing and turn your Vodafone paper bill into books for Kiwi kids
 

From October this year, we'll be charging $1.50 for all Vodafone paper bills. The good news is, there's no charge for email bills and it’s super easy to switch.

By switching from paper bills you’ll be helping get books to Kiwi kids that really need them. For each customer who switches from a paper bill to an email bill before 31 October 2014, we’ll donate $1.50 to Duffy Books in Homes (up to a value of $45,000).

Duffy Books in Homes provides free books to NZ children in low decile schools. A meaningful education starts with reading, which is something no child should miss out on. So go on, help make a difference to a child’s future by switching to email billing today.

 

How to switch to email bills

If you have multiple Vodafone accounts you will need to switch each one

iPhone App

Switch your mobile bill using the My Vodafone app

  1. If you haven't already done so, download the latest version of the My Vodafone app for iPhone or My Vodafone app for Android
  2. Select Pay then View Bill then the Settings symbol
  3. Select Email then enter your email address and select Done
 
Young Guy Looks In The Laptop Sign In To My Vodafone

Switch your mobile bill from your computer

  1. Sign in to My Vodafone
  2. Select Edit billing details on the left hand side
  3. Select Edit next to 'Billing method' and then check the 'Via email box'
  4. Enter the email address you want your Vodafone bill sent to and press Save
 
Vodafone Bill close up

Switch your broadband bill - if you have REF:TCL in the right hand corner of your bill

  1. Sign in to Customer Zone
  2. Select Change beside Billing Address (Postal/email)
  3. Check the 'Online Only' box
  4. Enter the email address you want your Vodafone bill sent to
 
MAC With Pay Your Bill Online Screen

Switch your broadband bill - if you don’t have REF:TCL in the right hand corner of your bill

  1. Sign in to My Vodafone
  2. Select My Bills on the left hand side
  3. Select E-mail as your delivery option, then select update invoice options
 

Not registered with My Vodafone?

You really should – it makes everything easier and only takes a minute. Then you can quickly and easily, check your usage, check your current bill and up to 13 months of previous bills, all online or from your smartphone anytime you like.

Register for My Vodafone


If you want your Vodafone bill to be emailed to more than one email address, you need to set up a rule so that when your main email address gets the bill, it automatically sends it to another email address/es. To find out how to do this, go to the help section in your email client service provider, e.g. Microsoft Outlook or Express, etc.

You can easily change the way you receive your bill in  My Vodafone - you can choose to get it via email, by post, or both.

If your email bill doesn’t arrive, you'll need to check that your email address is correct. To do this, Sign in to My Vodafone and click 'manage bill notification'. From there you can correct your notification email address and save the changes. It might pay to check your junkmail folder just in case it has ended up there. If this has happened we suggest you add Vodafone to your safe sender list.

Important things to know 
 
Business man

Ways to pay your bill

There are heaps of convenient ways to pay your Vodafone bill, making life a bit easier and paying your bill on time as hassle free as possible.