Your first bill ›
We bill in advance for access and in arrears for calls or usage.
There are heaps of easy ways to pay for your broadband bill - making life a little bit easier and paying your bill on time as hassle free as possible. Find the one that’s right for you
Before checking out your bill payment options, please check whether you have REF:TCL in the right hand corner of your bill
If you've already set up a monthly direct debit, direct credit or credit card payment, you don't need to change a thing.
If you can see this reference code on the top of your bill, check out our Customer Zone payment and billing to find out everything you need to know about setting up a Direct Debit or paying online.
Payment methods for Vodafone bills with out REF:TCL in the top right hand corner of the bill
A direct debit payment from your bank account or credit card is a simple, safe and convenient way to pay your bill. Once it's set up, your monthly bill will be paid automatically on the due date. You'll get your bill before the payment is due, so you have time to check it before the payment is deducted.
You can pay your bill online with a debit or credit card 24/7 online in My Vodafone.
Please note: One-off credit and debit card payments will be charged a 2% convenience fee. Vodafone will consider a credit/debit card payment to be 'one off' if it's not set up as an automatic, recurring monthly payment (even if your credit or debit card details are pre-registered). This will include any payments made with your credit or debit card through My Vodafone, by calling customer care, or on our website. It will be considered 'one off' even if you choose to pay this way each month for one or more accounts.
Managing your business account has never been easier. Vodafone has a selection of smart business tools to help you do your business thing better. Check employee usage, view connection details and keep control of company spends with Split Reporting.
We're set up on all major New Zealand bank systems. Simply follow the voice prompts on your bank's phone banking system.
Please allow a minimum of 2 working days for the payment to appear on your account.
Sign in to your bank's website and follow the online prompts. We're registered with most major banks so Vodafone may be available for selection in the payee list. Allow a minimum of 2 working days for the payment to appear on your account.
Take your bill to any NZ Post shop and pay by cash, EFTPOS or cheque. Please make sure you take your most current bill with you.
Send us a cheque in the envelope provided with your bill. Write your complete Vodafone Account Number, located on the top of your bill, on the back of your cheque and enclose the tear-off payment advice from your bill.
Vodafone Fixed Line and Broadband Payment Processing Centre
P.O. Box 9404, Newmarket