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We bill in advance for access and in arrears for calls or usage.
We can offer you heaps of easy ways to pay your broadband and/or home phone bill
A direct debit payment from your bank account or credit card is a simple, safe and convenient way to pay your bill. Once it's set up, your monthly bill will be paid automatically on the due date. You'll get your bill before the payment is due, so you have time to check it before the payment is deducted.
You can pay your bill online with a debit or credit card 24/7 online in My Vodafone.
Please note: One-off credit and debit card payments will be charged a 2% convenience fee. Vodafone will consider a credit/debit card payment to be 'one off' if it's not set up as an automatic, recurring monthly payment (even if your credit or debit card details are pre-registered).
Simply sign in to your bank's website and follow the prompts on your screen here are the step-by-step details for most major banks. Allow a minimum of 2 working days for the payment to appear on your account.
Got a question? Check our FAQs about your bill and payment options.
We're set up on all major New Zealand bank systems. Simply follow the voice prompts on your bank's phone banking system.
Please allow a minimum of 2 working days for the payment to appear on your account.
Take your bill to any NZ Post shop and pay by cash, EFTPOS or cheque. Please make sure you take your most current bill with you.
Send us a cheque in the envelope provided with your bill. Write your complete Vodafone Account Number, located on the top of your bill, on the back of your cheque and enclose the tear-off payment advice from your bill.
Vodafone Fixed Line and Broadband Payment Processing Centre
P.O. Box 9404, Newmarket