Crystal clear calling with HD Voice

If you want the best call quality on your mobile you need HD Voice, the new technology that gives you twice the quality of standard calls

 
Play Video HD Voice. It's 2014!

Great for you

HD Voice gives you crystal clear high definition calling without the background noise. Thanks to the SuperNet, it’s like talking to someone in the same room, even if the Vodafone Warriors have just scored.

Watch the video to hear what a difference HD Voice makes.

Benefits

  •  Speak quietly and still be heard
  •  No more confusion over who's called you
  •  Less background noise and less feedback makes calls on speaker phone that much better
  •  Talk 'hands free' while you're busy doing other things
 
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How do I get HD Voice?

If you have one of the smartphones listed below and you're a Vodafone customer, you don’t have to do anything - HD Voice is already enabled on your mobile.



 

Great for business

HD Voice is gold when it comes to conference calls. There’s less chance of any misunderstanding, and a lot less repeating yourself.
 
Using the speakerphone is greatly improved with clearer, richer tones. And individual voices really stand out, making it easier for you to know who is saying what.
 
HD Voice allows information to be communicated more accurately the first time around, making it practically essential if you're in the business of emergency services, medical, legal or financial industries.

HD Voice capable mobile phones

HD Voice is available on these smartphones:

  • Apple iPhone (5, 5s, 5c)
  • HTC (One, One Mini, 8X)
  • Nokia (Lumia 520, 610, 625, 800, 820, 925)
  • Blackberry (9810, Z10, Q5)
  • Samsung (GALAXY Ace 3, GALAXY Note 3, GALAXY S4 CAT4, GALAXY Express 2)
  • Sony (Xperia SP, U, E, Z, Z1)

The following smartphones require the latest software* to be installed. Software now available. Check phone settings for latest updates.

  • Samsung GALAXY S3
  • Samsung GALAXY S4
  • Samsung GALAXY S4 Active
  • Samsung GALAXY S4 Mini


*See phone settings and refer to 'Important things to know' below for more information on software updates.

HD Voice is coming soon to the following smartphones:

  • Samsung GALAXY Note 2 LTE
  • Samsung GALAXY S3 4G

Important things to know

  • For HD Voice to work, you and the person you're calling both need to:
       - have an HD Voice compatible handset
       - be on the Vodafone network
       - have 3G coverage underlying your 4G coverage
  • HD Voice is available in 3G and 4G areas throughout New Zealand.
  • HD Voice is available to both Prepay and On Account customers.

Software updates

Software updates can be found under: Settings > General > About Device > Software Update

If the handset prompts for update then you should continue. Be aware that data charges apply when using mobile data, so WiFi is recommended.

When the handset prompts 'The latest updates have already been installed' you can start using HD Voice.

The Samsung GALAXY S3 MINI handset needs a hard reset (factory reset) in order for HD Voice to be activated. A hard reset erases customer data and contacts and is not advisable. Please contact us for more information on this process.

Important things to know 
 

Get an HD Voice capable mobile

HD Voice is available on these great mobile deals, plus many more

 
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Frequently asked questions

Check out some of the common questions we get asked about HD Voice.