Crystal clear calling with HD Voice

If you want the best call quality on your mobile you need HD Voice

HD Voice. It's 2014!

What is HD Voice?

HD Voice gives you crystal clear high definition voice calling without background noise. It’s like talking to someone in the same room, even if the Vodafone Warriors have just scored. HD Voice is also known as Wideband audio.


  •  Speak quietly and still be heard
  •  Less background noise and feedback makes calls on speakerphone that much better
  •  Talk 'hands free' while you're busy doing other things
Meeting with video call conference

Clarity for business

HD Voice is gold when it comes to conference calls. There’s less chance of any misunderstanding and a lot less repeating yourself.
Using the speakerphone is greatly improved with clearer, richer tones. And individual voices really stand out, making it easier for you to know who is saying what.
HD Voice allows information to be communicated more accurately the first time around, making it practically essential if you're in the business of emergency services, medical, legal or financial industries.

Get an HD Voice-capable mobile phone

Important things to know

  • For HD Voice to work, you and the person you're calling both need to:
       - have an HD Voice compatible handset
       - be on the Vodafone network
       - have 3G coverage underlying your 4G coverage
  • HD Voice is available in 3G and 4G areas throughout New Zealand.
  • HD Voice is available to both Prepay and On Account customers.

The following smartphones require the latest software to be installed. Software now available. Check phone settings for latest updates.

  • Samsung GALAXY S3
  • Samsung GALAXY S4
  • Samsung GALAXY S4 Active
  • Samsung GALAXY S4 Mini

Software updates

Software updates can be found under: Settings > General > About Device > Software Update

If the handset prompts for update then you should continue. Be aware that data charges apply when using mobile data, so WiFi is recommended.

When the handset prompts 'The latest updates have already been installed' you can start using HD Voice.

The Samsung GALAXY S3 MINI handset needs a hard reset (factory reset) in order for HD Voice to be activated. A hard reset erases customer data and contacts and is not advisable. Please  contact us for more information.

Important things to know  
Help and Support Icon

Frequently Asked Questions

Check out the most common questions and answers about HD Voice with Vodafone.