Our approach to Corporate Responsibility (CR) is to:
The Corporate Responsibility team has specific oversight over our impacts on the environment and local New Zealand communities. The CR team is responsible for engaging with stakeholders with an interest in, or who are impacted by, our social and environmental footprint. The CR team are also responsible for the production of the annual Corporate Responsibility Report. An independent third party audits the contents of the report to ensure it represents an accurate and fair account of our performance.
Members of the Vodafone New Zealand executive team have responsibility for the Corporate Responsibility programmes which fall within their business unit's operations. Tom Chignell, the General Manager of Corporate Affairs, is the member of the executive team with responsibility for Corporate Responsibility. Ultimate responsibility for CR rests with Vodafone New Zealand's Chief Executive Officer, Russell Stanners.
Vodafone operates a global Corporate Responsibility management system. Vodafone New Zealand, along with all other Vodafone operating companies, reports against 49 key performance indicators (KPIs) on a bi-annual basis. These KPIs include performance against quantitative targets for energy efficiency, mobile recycling, responsible marketing and network waste management, along with qualitative measures of compliance with Vodafone Group policy requirements. These include requirements to publish an audited annual CR report, integrate CR issues into the job descriptions of relevant employees and report regularly to the local Management Board.
Each year this information is aggregated to form a full picture of Vodafone's global footprint and performance. Vodafone publishes an online sustainability report. This report is accompanied by other local operating company reports such as this one, which focus on the specific impacts within the local country.
The Vodafone Business Principles represent the commitments Vodafone makes to its stakeholders around the world across all legislative environments. The Principles cover our interactions with customers, employees, suppliers, communities, the environment, government and business partners and competitors.
In previous reports we identified that many of our employees required additional training to refresh their understanding of the Business Principles. The Business Principles are set within a newly revised Vodafone Code of Conduct for employees. We rolled out a training programme for all employees to update them on the Code of Conduct and test their compliance in August 2010.