Tania Parangi

Favourite moment(s) at Vodafone

Being chosen as a Vodafone Legend in 2005 where I went to Vietnam. It was humbling to win an award where I was recognised by Vodafone and peers as a legend. I had never been overseas before, and unsurprisingly I lost my luggage on the flight over, which was good because it gave me a really good excuse to go shopping for new clothes.

How do you help our customers make the most of opportunities?

In the pursuit of delighting our customers, I lead my team towards an environment of growth, development, and continuous improvement.

What are you a part of at Vodafone?

The great thing is that Vodafone offers different things for different people. And because I've been here so long it's actually catered for a number of phases in my life

In the early days it was the "having fun stage getting to know more people my age" phase:

• Team outings
• Team dinners
• Christmas Parties
• Kapa Haka

Which inevitably lead you to the "get healthier" phase

• Health checks
• Dragonboating
• Round the bays
• 12 week challenges
• Marathon Teams
• Boxing classes and the list goes on

And now as a solo mum I get to share this aspect of my life also

• Parenting classes
• Bring your child to work days
• Funky Whanau days

Maybe in the future I'll "face my fears" and join the toastmasters group

How can you be your possibility at Vodafone?

When I was a CSR I was really quiet and unsure of myself. I wanted to be a Team Manager but didn't think I was ready, my manager backed me and put me out there and I've never looked back since.