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Voicemail Plus user guide

How to call voicemail

Because Voicemail Plus is an extension of voicemail, calling is the same. Click here to go to the voicemail user guide.

How to use the Voicemail Plus menu

Use this diagram as a guide for using the Voicemail Plus interactive menu

voicemail plus chart

Helpful keys for Voicemail Plus
cancel last action and backup one step*
complete current action#
exit to main menu9
For help at any stage, press8
To exit, simplyhang-up

Tips & Tricks

To send a message to a group from your mailbox:

You will need to have set up a group list first (see How to set up a group list, below).

How to send a message:
1. from main menu press 2
2. enter the group list number followed by # # (eg 1#)
3. you will hear the list number repeated back to you
4. record the message, then press #
5. to edit the message press 1
6. to set delivery options press 3
7. to send the message press 2
8. to cancel hang-up

You can set up up to 30 phone numbers in up to 30 lists. The numbers can be other Vodafone mobiles (remember to enter 21 instead of 021 and message delivery is free!), landline or other mobile users.

How to set up a group list:
1. from main menu enter33
2. to create a group list press 2
3. to edit a group list press 1
4. to delete a group list press 3
5. select 'create' and the voice prompt will tell you what the new group number is
6. enter each number, then press #
e.g. 21xxxxx#, 09xxxxx#, 02xxxxxx#
7 at the end of the list press ##
8. to cancel press *

Setting delivery options

When you're sending a message to a group, instead of pressing '2' to send the message, you can press '3' to be given a choice of delivery options. They are:

Option 1: Time

You can set a timetable for delivery (for example, tomorrow at 9am). Follow the voice instructions to set the date and time for message delivery.

Option 2: Delivery class

You can determine whether the message is:
urgent deliverypress 1
reply requestedpress 2they will be prompted to record a reply immediately, this will turn up in your mailbox as a new message
confidentialpress 3can't be forwarded to another mailbox
normal deliverypress 4