Get in touch

Got a question? We’ve got the answer. Choose a way to get in touch with us from one of the options below

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Ask online

Got a question about our products and services? Vodafone Ninjas and other Community members are available in the Vodafone Community right now, answering your questions about mobiles, broadband and TV – everything Vodafone!

Or, you can send us an email, but due to high volume you may experience a delay in responding to your enquiry. We will ensure we contact you once your enquiry has been investigated.

If your request is urgent, please call us. When you call us from your Vodafone mobile you will be able to use our Call Back service, which gives you the option to keep your place in the queue without having to stay on the phone.

Contact us by email
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Come in store for help with all things Vodafone

Our Vodafone stores are packed full of smart stuff - and smart people -  that can help you do your thing better. Whether it’s transferring your old contacts to a new phone, advice on which plan is right for you, or how we can help your business. We’ve got a Vodafone store near you that’s ready to help.

Find a store

 

Complaints

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Here at Vodafone we aim to provide you with great service, but things don't always go to plan. That's why we have a process in place to help resolve any issues you may have. If you feel there's something we can do better, or you're not happy with one of our products or services, we would like to know about it.

More about making a complaint ›
 

Stores near you

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Get in touch via social media

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Facebook ›

Try visiting our Facebook page. Like us and you can ask us questions, and get the latest updates from Vodafone

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Twitter ›

Take a look at our Twitter page, and follow us for updates to everything Vodafone.

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Community ›

Got a question? Somebody else might have already solved it on the Vodafone Community forums. Take a look at the latest questions and answers.