Welding specialist firm located in Auckland
The team at Welding Specialties are sometimes spread out in different locations but need second opinions on the job at hand. The problem was, as the expert, managing director Greg Kershaw couldn't be in 2 places at once.
Vodafone wasted no time in hooking Greg up with real-time Video Calling – a solution only available through Vodafone.
Now, his employees can call Greg on their mobiles and show him the client’s problem, at the same time.* That means:
On the spot assessments so the client’s needs can be dealt with
Immediately, this reduces the risk of losing them to the competition.
Greg’s highly skilled team can feel confident, knowing that he’s only a video call away.
Greg himself can relax whether he’s out on the road or in the office, knowing that he can now be in two places at once.
Accurate quotes and better customer service.
*3G coverage and 3G handset required.