Your Wireless Broadband antenna, cabling and 3G wireless modem will be installed by a professional Vodafone technician, usually within 7 days of signing up. We'll let you know the day and time the technician will arrive.
Before installing Wireless Broadband the technician will check the broadband coverage and tell you whether additional work or cabling is needed and how much it will cost. Find out about additional charges.
If the technician finds that Wireless Broadband won't work correctly at your address or you're not happy with the additional costs, the installation won't proceed and no charges will apply.
Your Wireless Broadband installation includes:
Please note you are responsible for obtaining all necessary approvals and consents for
Standard installation can be carried out if your home is made of wood or brick, is 1-2 stories, the house or roof is easily accessible, your modem can be placed next to an exterior wall and less than 10 metres of cabling is needed.
Prices: $228 (incl GST) on a 24 month term, $698 (incl GST) on a 1 month term
Premium installation may be required if your home is made of concrete, steel, glass, is more than 2 stories high, the house or roof is difficult to access, your modem can't be placed next to an internal wall or more than 10 metres of cabling is needed.
Prices: $598 (incl GST) on a 24 month term, $848 (incl GST) on a 1 month term
There could be further charges for installation if additional travel time, visits or wiring is required.
|Charge||This will apply if...|
|Additional travel||$75||Travel time for the technician exceeds 1 hour each way from the installation technician’s base.|
|Additional wiring||$99||You want the building’s jack points (up to 3) rewired to the 3G wireless modem|
|If you’re out when we visit||$150||You are not there when the technician arrives at the agreed time.|
|No fault found||$249||You call to report a fault after installation and the technician finds no fault with the Vodafone service - you will be charged for the visit.|
Please use this as a guide as a full service check is only possible when we process an order. In some cases as a result of further checks some services may not be available. If this happens we will contact you to let you know.
If you are a business customer please call us if you are interested in fixed services (0800 777 755) or rural services (0800 777 041).
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If your address isn’t shown please check your spelling or try entering less information, for example, enter just a street name and search again.
If you’re still having problems please call us on 0800 777 035 if you’re interested in fixed broadband
or 0800 777 041 if you’re interested in rural broadband.
Check out the services Vodafone can offer you at your place
Business customers, please call us on 0800 777 041Check your address