The plans shown apply to new customers on a 12 or 24 month term. 24 month terms applies to FibreX plans . Select your data, speed, home phone and TV options, and get a monthly price quote. Not all services are available everywhere.
With a standard VDSL installation your connection will be activated remotely, at which point you will receive a notification text from us. The VDSL modem (which is posted to you) needs to be on hand ready for the installation. While our equipment optimises your broadband performance you are likely to experience up to 10 days of inconsistent speeds and connectivity. During this time avoid turning off or rebooting your modem as it will interrupt the optimisation process and prevent you from getting the best speed possible after the first 10 days.
Actual user speeds will vary and are affected by various factors including how you’re connected to the internet, the hardware and software used, number of devices connected, time of day, and where the data is downloaded from.
*In really good conditions on our FibreX Max plan, we expect you’ll get download speeds of 700-900 Mbps and upload speeds of 90-95 Mbps.
Customers at eligible addresses will get an install in 3 working days, or a $100 credit if not installed in time.
Modem postage and handling fee of $14.95 applies. Non-standard installation charges may apply.
**$10 discount per month applies when it is linked to an eligible Vodafone On Account mobile plan.
^Residential types of use apply.
Early termination fees apply. SKY TV will be offered as a possible alternative if Vodafone TV is not available.