Your Wireless Broadband antenna, cabling and 3G wireless modem will be installed by a professional Vodafone technician, usually within 10 working days of signing up
We'll let you know the day and time the technician will arrive. We'll call you 24 hours before to check whether you're available and discuss the intallation.
Before installing Wireless Broadband the technician will check the broadband coverage and tell you whether additional work or cabling is needed and how much it will cost.
If the technician finds that Wireless Broadband doesn't work correctly at your address or you're not happy with the additional costs, the installation won't proceed and no charges will apply.
There could be further charges for installation if additional travel time, visits or wiring is required.
This will apply if:
|Additional travel||$75||Travel time for the technician exceeds 1 hour each way from the installation technician’s base.|
|Additional wiring||$99||You want the building’s jack points (up to 3) rewired to the 3G wireless modem.|
|If you’re out when we visit||$150||You are not there when the technician arrives at the agreed time.|
|No fault found||$249||You call to report a fault after installation and the technician finds no fault with the Vodafone service - you will be charged for the visit.|
Your Wireless Broadband installation includes:
Please note you are responsible for obtaining all necessary approvals and consents for:
Standard installation can be carried out if your home is made of wood or brick, is 1-2 stories, the house or roof is easily accessible, your modem can be placed next to an exterior wall and less than 10 metres of cabling is needed.
Premium installation may be required if your home is made of concrete, steel, glass, is more than 2 stories high, the house or roof is difficult to access, your modem can't be placed next to an internal wall or more than 10 metres of cabling is needed.
Find out if you can get Wireless Broadband today or in the future. If you can’t get coverage today register your interest and we’ll contact you when the service is available
Please complete the form below and we will notify you when is available at:
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