mTicket Terms & Conditions

  • Purchase of mTickets is open only to residents of New Zealand who have a contractual relationship (whether Prepay or account) with Vodafone to purchase telecommunications services from Vodafone ("Customers").
  • All text messages must be sent to the number 858.
  • All text messages sent to 858 are FREE.
  • Text messages to 858 will be deducted from customers free text bundles.
  • Only one ticket type may be purchased per transaction.
  • A $2-2.50 booking fee will be charged per ticket purchased.
  • A Family ticket incurs a $6 -$8 booking fee.
  • mTicket holders must retain their unique mTicket number to gain entry to a venue.
  • Beneficiaries must present appropriate ID at each venue to be allowed entry with a mTicket.
  • Only On-Account Customers and customers with the appropriate pre-pay allowance can purchase mTickets.
  • Apart from refunding the cost of tickets (less booking fee) if an event is cancelled, Vodafone shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury suffered or sustained in connection with mTicket, except for any liability which cannot be excluded by law.
  • In the case of an event being cancelled Vodafone will credit back the cost of the mTicket, less the booking fee.
  • Vodafone is not responsible for organising any event. Any questions concerning the event should be directed to the event organiser.