Legal

Challenging an infringement notice

You can challenge an infringement notice within 14 days from date of your notice by completing the form below.

This will be sent to the Rights Owner, who will either accept or reject your challenge of the detection notice
The Rights Owner has until the end of the On Notice/Quarantine period to respond
If the challenge is accepted it will cancel the Infringement notice and time that the challenge was accepted
At no point during the process will any of your personal account details be provided to the Rights Owner
Only an Account Holder can challenge an infringement notice
We will notify you the outcome of your challenge via email to the contact email address on your account

*Please complete all fields before submitting the form.

Customer number*
(You can find your customer number on the top right hand side of your bill)

Full name*

Notice number*

Date of infringement notice *
Challenges must be submitted within 14 days of the notice date

Grounds for challenging infringement notice*

I confirm that I am the account holder for this account*