Information for Christchurch customers

Vodafone has put into place a number of special offers, services and has amended existing services to try and help our Christchurch customers.

• Divert your calls
• Charges for abandoned services

Divert calls from your Vodafone landline to any New Zealand number

If you are affected by the earthquake in Christchurch and are unable to be get into your home or business, you can divert calls from your Vodafone landline phone to another NZ landline or mobile number of your choice. We will waive the call diversion monthly fee for the first 30 days.

You can request to have this set this up now by completing the free divert form or calling us on one of the following numbers.
Vodafone fixed line customers:

• Consumer customers call us on 0800 438 448
• Business customers call 888 from your mobile or 0800 400 888

Please note: There is a monthly fee for the call diversion service and if calls are diverted to a phone number that incurs a charge when called, e.g. a mobile, then you will be responsible for these charges.

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If I had to leave my house or business – will I be charged for my landline and broadband?

If you are unable to return to your home or business, please give us a call to discuss what options we can offer until your situation improves.

• Consumer customers call us on 0800 438 448
• Business customers call 888 from your mobile or 0800 400 888

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Vodafone in the community

• Vodafone NZ Foundation
• Vodafone Red Alert

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